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Articles

 01- Where to read your terms of service?

Our TOS (terms of service) is available on the order form that would require you to read it and...

 02- By using the service, does that mean I agree to your terms of service?

Yes thats correct. As our system wont allow you to place your order with us unless you have...

 03- What does the privacy policy means?

Solid Systems LLC collects personally identifiable information from Users through online forms...

 04- How do you handle abuse claims?

Once we receive an abuse claim from our datacenter or 3rd party regarding your server, we forward...

 05- What type of abuse claims are not tolerated and will result in my account termination?

We normally dont tolerate any type of abuse claims, we forward them to our client to fix it...

 06- My service is suspended for abuse how can I solve this ?

We forward any abuse claims we receive from either our datacenter, 3rd party or both to our...

 07- My service is terminated for Terms of service violation, can I get refund?

In rare cases we take this route to terminate a service for TOS Violation. However if your...

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