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Articles

 01. What is the purpose of using proxies?

A proxy (technically an open proxy) server is a computer that acts as an intermediary between...

 02. What is the difference between Semi-Dedicated & Dedicated Proxies?

Semi-Dedicated ProxiesSemi-dedicated proxies are cheaper to be compared to the dedicated proxies...

 03. Just placed my order, when do I get my proxies list?

All our proxies orders are delivered within 1 hour at most if not within couple of minutes. If...

 04. Can I replace any dead proxies?

Of course you can at anytime. Kindly open a support ticket and we will be happy to take care of...

 05. How many days my proxies list is active for?

When you place you proxies order, you are being charged for a 30 days cycle, your proxies will...

 06. How can I upgrade/downgrade my proxies package?

To upgrade/downgrade you will need to login to your client area > My services > View...

 07. Just renewed my proxies, when do I get my list?

New proxies list should be sent within 12-24 hours. Most renewal are done before you current...

 08. My proxies got terminated for no payment, how can I re-instate it?

At this point we would advise you to place a new order. Most terminated account in our system for...

 09. What is your refund policy on Proxies?

Proxies orders are among our 3 non-refundable services, same as domain names and dedicated servers.

 10. Is my proxy order covered by the 7 days money back guarantee?

We apologize, but proxies are among our 3 non-refundable services (domains, dedicated servers and...

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