02- Is my linux vps managed?

All our linux vps comes standard un-managed. With a self-managment service, meaning no "Please do" and "How to" support tickets.  We guarantee 100% uptime as well as we will replace any failed components, reboot servers, maintain the network and keep the lights on, but we won’t support any scripts or install any special mods for you.

Its part of your responsibility to install security patches, Fix any OS weird error messages and you’re responsible for installing everything but the OS.

A managed service addon option to upgrade is available on all our linux vps plans which will cover all "Please do" & "How to" support tickets as well as perform tasks that doesnt exceed 4 hours monthly. On Big scale projects, our team will quoate in advance for you and will wait for your confirmation prior starting.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

05- What is your refund policy on Linux VPS?

We provide a 7 days risk-free, which means we guarantee a full refund within 7 days of your first...

03- Do you offer managed service?

Yes, we do offer managment service on all our Linux vps plans, which should cover all "Please do"...

01- How to Poweron/off, Reboot or Reset My Linux VPS

This Tutorial explain the best way to restart your vps from your control panel.If for any reason...

08- How to cancel my linux vps?

To cancel your linux vps, you will need to login to your client area and submit a cancellation...

06- Is my License refundable?

License for a 3rd party such as cPanel & Plesk are non-refundable.