Please follow these steps to submit a cancellation request:
1- click on service in the main menu inside your client area.
2- click on my services.
3- you will find your active service list, on the right side you will see button called "View Details".
4- on the right side of that button click on the arrow pointing down and choose "Request Cancellation".
IMPORTANT NOTE: If you have any paypal subscription make sure to also cancel it along with the service to avoid being auto billed.
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We do offer auto payment/subscription through both of our payment gateways, Paypal & Stripe.
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