For clients who run on Mac, if you haven't installed or have Remote Desktop Client (RDP), please check this YouTube tutorial video below:
Please make sure you are running the latest RDP for mac by Microsoft. You can download it using this link https://itunes.apple.com/us/app/id715768417?mt=12.
https://www.youtube.com/watch?v=x7TCvLuWlF0
If you need further assistance, you are welcome to submit a ticket and we would be pleased to help you anytime.
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