04- How do you handle abuse claims?

Once we receive an abuse claim from our datacenter or 3rd party regarding your server, we forward it to you for handling and request that you respond back to the abuse ticket and fix it within 24 hours. If the client failed to respond within this time frame or if we received several abuse claims for the same server/incident, we will have to suspend the server and notify you.

There is some type of abuse claims that will result in termination of your service with no prior notice as state on our terms of service page

01- Email Spam
02- IRC egg drops
03- Running your server as a proxy servers
04- Mail bombers
05- Anonymous mailers
06- IP spoofers
07- Port scanners
08- Hivemail
09- nph-proxy (and other scripts what operates like proxy)
10- phpShell
11- FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed.
12- running Xenu's Link Sleuth
13- Torrents/ Illegal Copyright seeding or sharing of any types of P2P file sharing.
14- Running a Phishing site(s)
15- Running Porn site
16- Running carding / cracks / warez or any type of illegal acts.
17- Emulator sites

  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

01- Where to read your terms of service?

Our TOS (terms of service) is available on the order form that would require you to read it and...

02- By using the service, does that mean I agree to your terms of service?

Yes thats correct. As our system wont allow you to place your order with us unless you have...

03- What does the privacy policy means?

Solid Systems LLC collects personally identifiable information from Users through online forms...

05- What type of abuse claims are not tolerated and will result in my account termination?

We normally dont tolerate any type of abuse claims, we forward them to our client to fix it...

06- My service is suspended for abuse how can I solve this ?

We forward any abuse claims we receive from either our datacenter, 3rd party or both to our...