Articles

 01. What is the purpose of using proxies?

A proxy (technically an open proxy) server is a computer that acts as an intermediary between...

 02. What is the difference between Semi-Dedicated & Dedicated Proxies?

Semi-Dedicated Proxies - they are cheaper than dedicated proxies because you will be sharing it...

 03. I just placed my order, when will I get my proxies list?

All our proxies orders are delivered within 1 hour of your order, however most are delivered...

 04. Can I replace any dead proxies?

Of course you can replace dead proxies at anytime. Kindly open a support ticket and we will be...

 05. How many days will my proxies list be active for?

When you place you proxies order, you are being charged for a 30-day billing cycle. Your proxies...

 06. How can I upgrade/downgrade my proxies package?

To upgrade/downgrade your proxies, you will need to login to your Client Area > My services...

 07. I just renewed my proxies, when do I get my list?

Your new proxies list should be sent within 12-24 hours. Most renewal are done before you current...

 08. My proxies were terminated for non payment, how can I reinstate it?

At this point we would advise you to place a new order. Most terminated accounts in our system...

 09. What is your refund policy on proxies?

Proxy servers are not covered under our 3-Days Money Back Guarantee policy and are non-refundable...

 10. Is my proxy order covered by the 7-Day Money Back Guarantee?

Proxy servers are not covered under our 7-Day Money Back Guarantee policy and are non-refundable...