Articles

01. What is the purpose of using proxies? A proxy (technically an open proxy) server is a computer that acts as an intermediary between... 02. What is the difference between Semi-Dedicated & Dedicated Proxies? Semi-Dedicated Proxies - they are cheaper than dedicated proxies because you will be sharing it... 03. I just placed my order, when will I get my proxies list? All our proxies orders are delivered within 1 hour of your order, however most are delivered... 04. Can I replace any dead proxies? Of course you can replace dead proxies at anytime. Kindly open a support ticket and we will be... 05. How many days will my proxies list be active for? When you place you proxies order, you are being charged for a 30-day billing cycle. Your proxies... 06. How can I upgrade/downgrade my proxies package? To upgrade/downgrade your proxies, you will need to login to your Client Area > My services... 07. I just renewed my proxies, when do I get my list? Your new proxies list should be sent within 12-24 hours. Most renewal are done before you current... 08. My proxies were terminated for non payment, how can I reinstate it? At this point we would advise you to place a new order. Most terminated accounts in our system... 09. What is your refund policy on proxies? Proxy servers are not covered under our 3-Days Money Back Guarantee policy and are non-refundable... 10. Is my proxy order covered by the 7-Day Money Back Guarantee? Proxy servers are not covered under our 7-Day Money Back Guarantee policy and are non-refundable...
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