Articles
01. What is the purpose of using proxies?
A proxy (technically an open proxy) server is a computer that acts as an intermediary between...
02. What is the difference between Semi-Dedicated & Dedicated Proxies?
Semi-Dedicated Proxies - they are cheaper than dedicated proxies because you will be sharing it...
03. I just placed my order, when will I get my proxies list?
All our proxies orders are delivered within 1 hour of your order, however most are delivered...
04. Can I replace any dead proxies?
Of course you can replace dead proxies at anytime. Kindly open a support ticket and we will be...
05. How many days will my proxies list be active for?
When you place you proxies order, you are being charged for a 30-day billing cycle. Your proxies...
06. How can I upgrade/downgrade my proxies package?
To upgrade/downgrade your proxies, you will need to login to your Client Area > My services...
07. I just renewed my proxies, when do I get my list?
Your new proxies list should be sent within 12-24 hours. Most renewal are done before you current...
08. My proxies were terminated for non payment, how can I reinstate it?
At this point we would advise you to place a new order. Most terminated accounts in our system...
09. What is your refund policy on proxies?
Proxy servers are not covered under our 3-Days Money Back Guarantee policy and are non-refundable...
10. Is my proxy order covered by the 7-Day Money Back Guarantee?
Proxy servers are not covered under our 7-Day Money Back Guarantee policy and are non-refundable...