Dedicated servers are not covered under our 7-Day Money Back Guarantee policy and are non-refundable no matter the circumstances once it has been delivered. There are two other products also not included in our 3-Days Money Back Guarantee policy and they include domains and proxies.
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Related Articles
01- How do I restart my dedicated server?
To restart your dedicated server, follow the below steps:
1- Click on "My Services" Find the...
02- How to set a RDNS/PTR Record?
To set a RDNS/PTR Record for your IP on your dedicated server, Please follow these 3 easy...
03- How do I start an IPMI/KVM Session for my dedicated server?
To start an IPMI/KVM Session (BMC), please follow these 3 easy steps:
Please note: you will...
04- I just ordered my dedicated server, when can I expect it?
Delivery time varies on the type of dedicated server you have ordered. Below is an estimated...
05- How many free OS reloads I can have?
We offer up to two two (2) free complimentary OS reloads. Afterward the two complimentary reloads...
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